PRIVACY POLICY
Ukraine Adventures (“Company,” “we,” “us,” or “our”) is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and secure your information when you visit our website at ukraineadventures.com (the “Site”). We adhere to the highest standards of data protection as mandated by the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.) (“CCPA”), and we prioritize your privacy in all our operations.
1. Introduction: Commitment to Privacy and Data Protection
At Ukraine Adventures, your privacy is of paramount importance. We recognize your right to control your personal data and are committed to ensuring that your personal information is processed fairly, lawfully, and transparently. We only collect and process personal data that is necessary to provide our services, improve user experience, and satisfy legal obligations, and we have implemented appropriate security measures to protect your data.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access the Site. Ukraine Adventures is the data controller for purposes of processing personal data in accordance with the GDPR and applicable privacy laws. Our contact information is provided below in Section 13.
By accessing ukraineadventures.com, submitting information, or using our services, you consent to the practices described in this policy and our role as data controller.
3. Categories of Data Processed
We collect and process different categories of personal information depending on how you interact with us:
a. Usage Data: We automatically collect information about how you interact with the Site. This includes browser type, IP address, access times, pages viewed, referring URLs, unique device identifiers, and session information.
b. Account Data: When you create an account or sign up for our services, we collect your name, email address, street address, telephone number, and other identifiers necessary to verify your identity or fulfill our agreement with you.
c. Profile Data: We may collect information related to your settings, purchase history, travel preferences, interests, and behavioral data when you use our services.
d. Communication Data: This includes records of your correspondence with us, including support inquiries, feedback, email interactions, and messaging history.
e. Technical Data: We collect device-specific information such as device model, operating system, browser settings, language preferences, configuration files, performance diagnostics, and software version.
f. Transaction Data: If you make purchases on ukraineadventures.com, we collect billing and delivery information, payment card data (processed securely by third-party providers), and transaction logs.
g. Preference Data: We collect your marketing consents, opt-in/opt-out preferences, product interests, subscription details, and response patterns in marketing campaigns.
4. Legal Bases for Processing
We rely on the following lawful bases under the GDPR and equivalent principles under the CCPA to collect and process your personal data:
– Contractual Necessity: When processing is necessary to perform our contract with you, such as providing travel services or completing transactions.
– Legitimate Interests: When we have a compelling reason to process data for operational, analytical, fraud prevention, or security interests, and doing so does not override your individual rights.
– Legal Obligation: When processing is required to comply with applicable legislation or regulatory obligations.
– Consent: When you explicitly agree to the processing of your data, particularly in relation to marketing communications and preference tracking. You may withdraw your consent at any time.
5. Your Rights
As a data subject, you are entitled to exercise the following rights, subject to verification and applicable legal exceptions:
– Right of Access: Request details of your personal data held by us.
– Right to Rectification: Request corrections to inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your data where there is no legal basis for continued processing.
– Right to Restriction: Request temporary or permanent suspension of processing under specified conditions.
– Right to Data Portability: Request the transfer of your personal data in machine-readable format to you or another controller.
Users residing in California may also invoke their rights under the CCPA, including the right to opt out of the sale of personal information, if applicable.
To exercise any of these rights, you may contact us using the information listed in Section 13.
6. Security Measures
We have implemented robust technical and organizational safeguards to ensure the confidentiality, integrity, and availability of your personal data. These measures include:
– End-to-end encryption of user data in transit and at rest.
– Access control and authentication protocols to limit and monitor internal data access.
– Regular data backups and disaster recovery plans.
– Personnel training programs focused on data privacy and information security best practices.
7. International Data Transfers
If your personal data is transferred outside the European Economic Area (EEA) or other regions with comprehensive data protection laws, we ensure that such transfers are subject to appropriate safeguards, including:
– Standard Contractual Clauses approved by the European Commission.
– Binding Corporate Rules where applicable.
– Assurance from third parties that appropriate security and privacy measures are in place.
8. Data Retention
We retain personal data for no longer than necessary to fulfill the purposes for which it was collected, including for legal and regulatory compliance, dispute resolution, enforcement of agreements, and fraud prevention. Standard retention schedules across data types include:
– Account and Profile Data: Retained for as long as you maintain your account and up to 24 months following account closure.
– Transaction Data: Retained for a minimum of 6 years to comply with tax and accounting laws.
– Usage and Technical Data: Retained for 24 months for analytical and diagnostic purposes.
– Communication and Preference Data: Retained for 36 months post-communication or until you revoke consent.
9. Cookie Policy
ukraineadventures.com uses cookies and similar tracking technologies to enhance the user experience and provide essential functionalities. Types of cookies deployed include:
– Essential Cookies: Required for operation of the Site, such as authentication and session management.
– Functional Cookies: Support user preferences, language settings, and improved user interfaces.
– Analytics Cookies: Collect aggregated data to understand user behavior, Site usage, and optimize performance.
– Performance Cookies: Track technical metrics to troubleshoot and enhance service delivery.
These cookies may be provided by first-party or authorized third-party service providers.
10. Cookie Management and Compliance
Users from the EEA and California are presented with a cookie consent banner allowing for opt-in or opt-out selection prior to any non-essential cookie setting. You can modify your cookie preferences at any time via the “Cookie Settings” link available on the Site. Alternatively, you may adjust your browser settings to refuse or remove cookies, though this may impact Site functionality.
11. Special Considerations for Children
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently gathered such data without requisite parental consent, we will delete it from our systems promptly. Parents or guardians who believe their child has submitted personal data to us are encouraged to contact us immediately.
12. Policy Updates and Notifications
We may revise this Privacy Policy periodically to reflect changes to legal obligations, services, or technological enhancements. Material changes to this policy will be made accessible prominently on ukraineadventures.com. Continued use of the Site following such modifications constitutes your acceptance of the updated policy.
13. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or wish to exercise your data privacy rights, we invite you to contact our Privacy Office:
Email: [email protected]
Subject Line: “Privacy Inquiry”
We affirm our commitment to maintaining full compliance with GDPR, CCPA, and all other applicable privacy statutes. If you believe that your privacy rights have been violated, you may lodge a complaint with the applicable data protection authority.
Your privacy matters to us. Please do not hesitate to contact us at [email protected] regarding any aspect of this Privacy Policy or your personal data.